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Old 08-14-2009, 01:19 PM #64
Nemesis75
 
 
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^ oh my bad lol
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Old 08-14-2009, 01:35 PM #65
niteowl79er
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Quote:
Originally Posted by Nemesis75 View Post
^ oh my bad lol
no worries!
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Old 08-14-2009, 08:02 PM #66
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Charlie M
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bjack01
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Caff3in3
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Last edited by Terry59 : 08-19-2009 at 01:57 AM.
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Old 08-14-2009, 08:08 PM #67
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Old 08-14-2009, 08:09 PM #68
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Quote:
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Shipped to as follows:

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sdosiris29
Caff3in3
burnman
TUPAPI13
wyn1370
HOTWHEELHATCH
Voltage
Noung
redmadnes2
ajabar_805
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the beaner of NY
juggernautlives
Nemesis75
darkagentj007
WldWzl
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All your packages went out today US Postal Service First Class.
Yet another reason why BLAST/Bob Long is tops.
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Old 08-14-2009, 08:11 PM #69
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awesome customer service great job from blast
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Old 08-14-2009, 08:13 PM #70
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Originally Posted by lopez17 View Post
Yet another reason why BLAST/Bob Long is tops.
Hey buddy, you going to be at Pev's for the USPL this month?
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Old 08-14-2009, 08:38 PM #71
niteowl79er
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thank you Terry!!!!

once again..i will ask...you need anything?!
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Old 08-14-2009, 08:49 PM #72
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Quote:
Originally Posted by niteowl79er View Post
thank you Terry!!!!

once again..i will ask...you need anything?!
I"ll let you know brotha!
I only have a cup every other day, kind of settled on a Starbuck's breakfast blend, I like the mild south american blends. LOL!
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Old 08-14-2009, 08:52 PM #73
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Originally Posted by Terry59 View Post
I"ll let you know brotha!
I only have a cup every other day, kind of settled on a Starbuck's breakfast blend, I like the mild south american blends. LOL!

THAT IS BLASPHEMY!!!!!

BLASPHEMY I SAY!!!!

might as well soak and old tire in warm water...you'll get a better cup outta that than starbucks!!!!

brotha...let me know when you want a real cup to drink!

once again..thank you my friend!
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Old 08-14-2009, 09:08 PM #74
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I wish I would have had this kind of customer service a couple weeks ago when my shop ordered a victory from blast and Matt didn't fill the order... The worst part was when he denied ever receiving a call from the shop, but I was there when the order was placed.

I cancelled my order because Matt acted that way
^^^^
Honest mistakes happen, just don't lie about them!

But on other occasions, Blast has been awesome!
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Old 08-14-2009, 09:13 PM #75
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Chuwbi
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dennisSYNd
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pbfreak787
sdosiris29
Caff3in3
burnman
TUPAPI13
wyn1370
HOTWHEELHATCH
Voltage
Noung
redmadnes2
ajabar_805
azndave
the beaner of NY
juggernautlives
Nemesis75
darkagentj007
WldWzl
nightmarez
fatboy/niteowl79er


All your packages went out today US Postal Service First Class.
Hey,
Thank you very much!
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Old 08-14-2009, 09:18 PM #76
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Hey Terry, is it safe to assume that if our Victory's haven't had this problem yet, that we will be safe in the future? I have 12 cases through my Victory and I just want to be sure that I have nothing to worry about.
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Old 08-14-2009, 09:23 PM #77
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Cool. Thanks for the updates.
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Old 08-14-2009, 09:29 PM #78
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Question

Quote:
Originally Posted by tim2thousand4 View Post
I wish I would have had this kind of customer service a couple weeks ago when my shop ordered a victory from blast and Matt didn't fill the order... The worst part was when he denied ever receiving a call from the shop, but I was there when the order was placed.

I cancelled my order because Matt acted that way
^^^^
Honest mistakes happen, just don't lie about them!

But on other occasions, Blast has been awesome!
Sorry for whatever bad experience you guys had.
Don't know what happened on our end, I try to stay out of the sales side.
Still, I troubleshoot from the outside and if you let me know what shop the order was made from I'll let Bob know so he can look into it.
My experience with Matt is that he is human and prone to making a mistake as any other, I've also seen him take full responsibility whether deserved or not when screw ups happen.
With that said, if there is anything I can do within reasonable limits, let me know.
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Old 08-14-2009, 09:33 PM #79
niteowl79er
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Quote:
Originally Posted by Terry59 View Post
Sorry for whatever bad experience you guys had.
Don't know what happened on our end, I try to stay out of the sales side.
Still, I troubleshoot from the outside and if you let me know what shop the order was made from I'll let Bob know so he can look into it.
My experience with Matt is that he is human and prone to making a mistake as any other, I've also seen him take full responsibility whether deserved or not when screw ups happen.
With that said, if there is anything I can do within reasonable limits, let me know.
you have to throw the disclaimer in there?!?!?
i was about to say that this gentleman deserves a free Victory!!!
but since he is a little disgruntled...I'll take it for him
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Old 08-14-2009, 09:56 PM #80
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thanks terry
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Old 08-14-2009, 09:58 PM #81
Terry59
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Quote:
Originally Posted by AndrewFalk View Post
Hey Terry, is it safe to assume that if our Victory's haven't had this problem yet, that we will be safe in the future? I have 12 cases through my Victory and I just want to be sure that I have nothing to worry about.
The issues that all these other forum members have had, have all turned up shortly after delivery.
We've traced the issue and determined that a small run of our teflon seals were out of spec.
To be frank, I'm doing my own little personal tracking and I'm estimating about 2.5% of all Victorys in existance are affected. Of which I just sent less than half those new seals.
I think you'll be fine, my prototype had gone thru over serveral 100k cycles and has only failed once due to a switch to that same out spec seal after doing it's first rebuild 3 weeks ago.
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Old 08-14-2009, 10:01 PM #82
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Quote:
Originally Posted by Terry59 View Post
The issues that all these other forum members have had, have all turned up shortly after delivery.
We've traced the issue and determined that a small run of our teflon seals were out of spec.
To be frank, I'm doing my own little personal tracking and I'm estimating about 2.5% of all Victorys in existance are affected. Of which I just sent less than half those new seals.
I think you'll be fine, my prototype had gone thru over serveral 100k cycles and has only failed once due to a switch to that same out spec seal after doing it's first rebuild 3 weeks ago.
Thanks Terry.
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Old 08-14-2009, 10:06 PM #83
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I didn't see my name on the list.
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Old 08-14-2009, 10:08 PM #84
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Quote:
Originally Posted by niteowl79er View Post
you have to throw the disclaimer in there?!?!?
i was about to say that this gentleman deserves a free Victory!!!
but since he is a little disgruntled...I'll take it for him
LOL! FREE VICTORY LOL!!!!!!!
May get you a good deal some day, but you have to let me know when your ready.
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