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Old 12-16-2008, 12:00 PM #1
Nicky T
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Re: Why should you register your Eclipse marker?

Eclipse has always strived to provide the best possible Customer Service and After Sales Care when looking after it's customers, so i thought that at least a few of you might appreciate it if i outlined the benefits of registering your Eclipse marker using the Warranty Card in the manual or our Online Registration System at http://www.planeteclipse.com/site/eWarranty.asp

- Warranty. The primary benefit of registering your marker is to validate the warranty of your marker. If you have not registered your marker already then you NEED to do it now! Registering your marker if and when you have an issue is not good enough. From 1st January 2009, only markers that have been registered within 14 days of purchase will be covered under the manufacturers warranty.

- Parts updates. If for whatever reason we decide to issue updated parts for any of our markers, these will be sent out directly to the owners of these markers using our Warranty database. If you haven't registered your marker you won't be on the database so won't be receiving any parts. Capiche?

- Service History. Ever bought or sold a used paintball marker? Ever wondered about the service history of the marker that you are about to purchase or how many different owners have used it? All of these are possibilities for the future providing you guys are vigilant about registering your markers and encouraging others to do the same.

With an ever expanding network of Eclipse Service Centers throughout the world it is becoming increasingly easier to keep track of whether markers have been registered, as well as updating their service histories.

Driven by a desire to provide the best possible service to you guys, i'm giving you an amnesty period of up until the 1st January 2009 to register your Eclipse markers and validate any remaining warranty that they may have. After that date if they have not been registered then we reserve the right to refuse to cover any repairs on them under warranty.

I hope that this helps to clarify the benefits of registering your Eclipse marker(s) .

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Last edited by Nicky T : 01-08-2009 at 10:24 AM.
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Old 12-16-2008, 04:15 PM #2
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i think i registered mine is there ne way to find out for sure
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Old 12-16-2008, 04:37 PM #3
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um, so if i buy a used ETek, i can get warrenty for it? YEA!!! now i dont have to worry about screwing it up!! WOOT!! THANK YOU PE!!!
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Old 12-17-2008, 04:44 PM #4
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damn thats legit. i need to register mine
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Old 12-17-2008, 08:46 PM #5
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i just bought a used 07 etek (im the 2nd owner), the warranty card is still in the manual. since im not the original owner, can i register it and still get the warranty?
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Old 12-18-2008, 03:05 AM #6
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Quote:
Originally Posted by NightKreeper View Post
i just bought a used 07 etek (im the 2nd owner), the warranty card is still in the manual. since im not the original owner, can i register it and still get the warranty?
The no questions asked amnesty period is valid to 1st January 2009. Get registering now to make use of it.

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Old 12-18-2008, 03:06 AM #7
Nicky T
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Quote:
Originally Posted by DGenerate23 View Post
i think i registered mine is there ne way to find out for sure
Email me the relevant info (your full name, marker type, colour and serial number) to: nick.t@planeteclipse.com and i'll gladly chack for you.

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Old 12-20-2008, 03:32 AM #8
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i did the online registration, and it gave me a number several digits long and told me to keep it. what do i do with it? like can i enter it somewhere and get some info on my gun or what?
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Old 12-20-2008, 12:38 PM #9
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i just wrote that number down in my manual

got mine registered
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Old 12-21-2008, 12:23 AM #10
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well, yeah, so did i.... i'm wondering what i need this number for.

so what can i use this number for?

ANYBODY?

Last edited by Uziel Gal : 12-27-2008 at 03:40 PM. Reason: Double post
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Old 01-06-2009, 05:41 PM #11
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is it too late to do this?
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Old 01-07-2009, 01:05 AM #12
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so your saying the etek2 I just bought i cant register...
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Old 01-08-2009, 08:24 AM #13
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ya so i bought an etek but am overseas till the end of the month and wont see it till i get home. Is there any bending of the rules allowed?
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Old 01-08-2009, 10:19 AM #14
Nicky T
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Quote:
Originally Posted by wanna-b-ballin' View Post
well, yeah, so did i.... i'm wondering what i need this number for.

so what can i use this number for?

ANYBODY?
You don't need the number for anything at the moment, it is simply a reference number that is automatically generated thats all.

Quote:
Originally Posted by CHA CHI View Post
is it too late to do this?
If you have not already registered your marker now then please register it now:

http://www.planeteclipse.com/site/eWarranty.asp

Quote:
Originally Posted by blohmkin View Post
ya so i bought an etek but am overseas till the end of the month and wont see it till i get home. Is there any bending of the rules allowed?
I believe that they have the internet overseas these days so hop online and register it now:
http://www.planeteclipse.com/site/eWarranty.asp

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Last edited by Uziel Gal : 01-08-2009 at 10:37 AM. Reason: Triple post
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Old 01-22-2009, 11:50 PM #15
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Guess I have to register my '06 I just bought.
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Old 01-25-2009, 08:12 PM #16
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If we buy a used gun off of here, 06 ego, will I be able to register it?
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Old 02-25-2009, 10:49 AM #17
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Nicky,
I know i'm very late and into this thread but just noticed that the "no questions asked registration" was till Jan 01, 2009. I recently bought an Etek 2 (used) from a local shop (2 weeks ago), dont know if it was ever register but if i wanted to do this myself is it still possible?
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Old 03-23-2009, 12:40 AM #18
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if i buy a new marker thats no longer made and has never been used can i register the marker and still get it serviced?
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Old 04-13-2009, 11:50 PM #19
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yea i just bought an Etek 2 w/ star frame from someone on nation about two weeks ago. can i still get this registered?
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Old 06-18-2009, 09:08 PM #20
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Where is the serial number located?
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Old 07-11-2009, 12:09 PM #21
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Where is the serial number located?
Just below the rammer back cap.
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