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12-16-2008, 12:00 PM
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#1
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Eclipse Customer Service
Join Date: Mar 2003
Location: Planet, Manchester
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Re: Why should you register your Eclipse marker?
Eclipse has always strived to provide the best possible Customer Service and After Sales Care when looking after it's customers, so i thought that at least a few of you might appreciate it if i outlined the benefits of registering your Eclipse marker using the Warranty Card in the manual or our Online Registration System at http://www.planeteclipse.com/site/eWarranty.asp
- Warranty. The primary benefit of registering your marker is to validate the warranty of your marker. If you have not registered your marker already then you NEED to do it now! Registering your marker if and when you have an issue is not good enough. From 1st January 2009, only markers that have been registered within 14 days of purchase will be covered under the manufacturers warranty.
- Parts updates. If for whatever reason we decide to issue updated parts for any of our markers, these will be sent out directly to the owners of these markers using our Warranty database. If you haven't registered your marker you won't be on the database so won't be receiving any parts. Capiche?
- Service History. Ever bought or sold a used paintball marker? Ever wondered about the service history of the marker that you are about to purchase or how many different owners have used it? All of these are possibilities for the future providing you guys are vigilant about registering your markers and encouraging others to do the same.
With an ever expanding network of Eclipse Service Centers throughout the world it is becoming increasingly easier to keep track of whether markers have been registered, as well as updating their service histories.
Driven by a desire to provide the best possible service to you guys, i'm giving you an amnesty period of up until the 1st January 2009 to register your Eclipse markers and validate any remaining warranty that they may have. After that date if they have not been registered then we reserve the right to refuse to cover any repairs on them under warranty.
I hope that this helps to clarify the benefits of registering your Eclipse marker(s)  .
Nicky T
Last edited by Nicky T : 01-08-2009 at 10:24 AM.
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12-16-2008, 04:15 PM
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#2
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Gun for Hire
Join Date: Feb 2006
Location: Indiana
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i think i registered mine is there ne way to find out for sure
__________________
On buying a certain upgrade for you ego... Buy it. It makes your wallet lighter allowing you to make the corner faster.
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12-16-2008, 04:37 PM
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#3
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screamin mahoses!!
Join Date: Nov 2008
Location: Atlantis
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um, so if i buy a used ETek, i can get warrenty for it? YEA!!! now i dont have to worry about screwing it up!! WOOT!! THANK YOU PE!!!
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12-17-2008, 04:44 PM
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#4
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cock my pump
Join Date: Jul 2005
Location: In the woods of NorCal
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damn thats legit. i need to register mine
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12-17-2008, 08:46 PM
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#5
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99
Join Date: Jun 2002
Location: Springfield, Missouri
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i just bought a used 07 etek (im the 2nd owner), the warranty card is still in the manual. since im not the original owner, can i register it and still get the warranty?
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12-18-2008, 03:05 AM
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#6
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Eclipse Customer Service
Join Date: Mar 2003
Location: Planet, Manchester
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Quote:
Originally Posted by NightKreeper
i just bought a used 07 etek (im the 2nd owner), the warranty card is still in the manual. since im not the original owner, can i register it and still get the warranty?
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The no questions asked amnesty period is valid to 1st January 2009. Get registering now to make use of it.
Nicky T
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12-18-2008, 03:06 AM
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#7
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Eclipse Customer Service
Join Date: Mar 2003
Location: Planet, Manchester
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Quote:
Originally Posted by DGenerate23
i think i registered mine is there ne way to find out for sure
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Email me the relevant info (your full name, marker type, colour and serial number) to: nick.t@planeteclipse.com and i'll gladly chack for you.
Nicky T
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12-20-2008, 03:32 AM
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#8
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cock my pump
Join Date: Jul 2005
Location: In the woods of NorCal
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i did the online registration, and it gave me a number several digits long and told me to keep it. what do i do with it? like can i enter it somewhere and get some info on my gun or what?
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12-20-2008, 12:38 PM
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#9
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99
Join Date: Jun 2002
Location: Springfield, Missouri
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i just wrote that number down in my manual
got mine registered 
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12-21-2008, 12:23 AM
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#10
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cock my pump
Join Date: Jul 2005
Location: In the woods of NorCal
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well, yeah, so did i.... i'm wondering what i need this number for.
so what can i use this number for?
ANYBODY?
Last edited by Uziel Gal : 12-27-2008 at 03:40 PM.
Reason: Double post
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01-06-2009, 05:41 PM
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#11
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Join Date: Jul 2008
Location: wisconsin
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is it too late to do this?
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01-07-2009, 01:05 AM
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#12
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so your saying the etek2 I just bought i cant register...
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01-08-2009, 08:24 AM
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#13
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filet o' fish
Join Date: Dec 2008
Location: savannah, ga
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ya so i bought an etek but am overseas till the end of the month and wont see it till i get home. Is there any bending of the rules allowed?
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01-08-2009, 10:19 AM
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#14
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Eclipse Customer Service
Join Date: Mar 2003
Location: Planet, Manchester
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Quote:
Originally Posted by wanna-b-ballin'
well, yeah, so did i.... i'm wondering what i need this number for.
so what can i use this number for?
ANYBODY?
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You don't need the number for anything at the moment, it is simply a reference number that is automatically generated thats all.
Quote:
Originally Posted by CHA CHI
is it too late to do this?
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If you have not already registered your marker now then please register it now:
http://www.planeteclipse.com/site/eWarranty.asp
Quote:
Originally Posted by blohmkin
ya so i bought an etek but am overseas till the end of the month and wont see it till i get home. Is there any bending of the rules allowed?
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I believe that they have the internet overseas these days so hop online and register it now:
http://www.planeteclipse.com/site/eWarranty.asp
Nicky T
Last edited by Uziel Gal : 01-08-2009 at 10:37 AM.
Reason: Triple post
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01-22-2009, 11:50 PM
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#15
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Join Date: Jan 2009
Location: In a state of confusion
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Guess I have to register my '06 I just bought.
__________________
They can have my marker when they pry it from my cold dead fingers.
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01-25-2009, 08:12 PM
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#16
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Team Doomsday
Join Date: Jul 2008
Location: 262 wisconsin
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If we buy a used gun off of here, 06 ego, will I be able to register it?
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02-25-2009, 10:49 AM
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#17
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Join Date: Feb 2009
Location: Pembroke Pines, FL
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Nicky,
I know i'm very late and into this thread but just noticed that the "no questions asked registration" was till Jan 01, 2009. I recently bought an Etek 2 (used) from a local shop (2 weeks ago), dont know if it was ever register but if i wanted to do this myself is it still possible?
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03-23-2009, 12:40 AM
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#18
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if i buy a new marker thats no longer made and has never been used can i register the marker and still get it serviced?
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04-13-2009, 11:50 PM
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#19
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Rimkus
Join Date: Apr 2008
Location: Chi-town
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yea i just bought an Etek 2 w/ star frame from someone on nation about two weeks ago. can i still get this registered?
__________________
University of Illinois -- ΣΧ
Chicagoland Paintball
Empire Axe
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06-18-2009, 09:08 PM
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#20
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Join Date: Jan 2005
Location: Ontario, Canada
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Where is the serial number located?
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07-11-2009, 12:09 PM
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#21
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Quote:
Originally Posted by 1EYE
Where is the serial number located?
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Just below the rammer back cap.
__________________
etek2 ego / virtue laser eyes / virtue oled board / cure2 / zick kit / dye rotor / Invert 56/45
BACKUP: ion maxd w/ reloader b2 / empire 56/45 / 360 qev / firebolt / techt fly-on detents / virtue laser eyes
F/S: LNIB Etek Virtue Grip (with screws) for sale, PM for details.
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