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Old 03-11-2008, 12:53 PM #1
forsfed86
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Question for Sean and/or Rebecca

In the process of trying to replace the hose that attaches from the middle banjo fitting to the solenoid barb it broke off in the hose. This is the same hose that has the vision eye rubber banded to it. So, now there is nothing to attach the hose to the board/solenoid. Is there anything I can do to get this fixed?

View pic for detail.



Thanks for the help.

-Allen
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Old 03-11-2008, 01:59 PM #2
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I know I'm not Sean and/or Rebecca... but maybe I can help.
That was very common with Ion's back when they first came out people broke them off. Back then it ment you needed a new noid, or had to send it in. It should be covered under the warrenty or SP will get it replaced for you.

but then again.. I'm not Sean and/or Rebecca...
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Old 03-11-2008, 04:29 PM #3
forsfed86
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Thanks Dooku

I'm hoping they can just replace it.
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Old 03-12-2008, 12:14 AM #4
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I did that on my virtue and i sent it in and they fixed it for like 20 bucks just contact sp about im sure if its not under warrenty they will fix it for the same I know how you feel lol i was so pissed off when i did it. just send it in!!!
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Old 03-13-2008, 01:44 AM #5
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Quote:
Originally Posted by Dooku View Post
I know I'm not Sean and/or Rebecca... but maybe I can help.
That was very common with Ion's back when they first came out people broke them off. Back then it ment you needed a new noid, or had to send it in. It should be covered under the warrenty or SP will get it replaced for you.

but then again.. I'm not Sean and/or Rebecca...
or you could just up grade your board to a virtue or an ape would be well worth it over the stock board.
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Old 03-13-2008, 09:13 AM #6
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or you could just up grade your board to a virtue or an ape would be well worth it over the stock board.
Yeah...I've got a virtue on the way but I would still like to have my stock board functional just in case.
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Old 03-13-2008, 09:08 PM #7
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pack up the broken bits nicley and mail just the broken bits back, i've gotten in the habit of it from sending other things that i have set up just right. just send the broken bit in, i'll install it
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Old 03-14-2008, 09:53 AM #8
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What's happened to Sean and Rebecca......I'm starting to get worried. Should someone call 911?
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Old 03-14-2008, 11:24 AM #9
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Sorry, Rebecca is in Phoenix at the PSP and I have been really busy this week. Amazingly enough, what you did is covered under warranty. Send it in... you pay shipping both ways. Alabama is about 2-3 days ground shipping to us. Turn around time is up to about 5 days right now. And 2-3 days back to you. That solenoid barb is at an angle, so you have to pull the hose off at the same angle, otherwise, you can break it off.
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Old 03-16-2008, 11:34 PM #10
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Originally Posted by Sean@smartpartswest View Post
Sorry, Rebecca is in Phoenix at the PSP and I have been really busy this week. Amazingly enough, what you did is covered under warranty. Send it in... you pay shipping both ways. Alabama is about 2-3 days ground shipping to us. Turn around time is up to about 5 days right now. And 2-3 days back to you. That solenoid barb is at an angle, so you have to pull the hose off at the same angle, otherwise, you can break it off.
Thanks Sean....Do I need to call and ask for you or can anybody help?
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Old 03-17-2008, 10:27 AM #11
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Anyone here can help. I am usually pretty hard to get a hold of. If you call, ask for returns and they will be able to help you.
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Old 03-17-2008, 10:38 AM #12
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Anyone here can help. I am usually pretty hard to get a hold of. If you call, ask for returns and they will be able to help you.
Because you're supposedly doing work, right?
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Old 03-24-2008, 02:46 PM #13
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What's happened to Sean and Rebecca......I'm starting to get worried. Should someone call 911?
I should have posted that I was leaving, but I forgot. Sean had to handle the fort while I was gone. But.... IM BACK!!!
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Old 04-03-2008, 11:07 PM #14
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hey Rebecca or Sean
part's # 9 & 11 are they the same in the ion, ion xe?
how much retail?
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