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Old 12-27-2006, 07:36 PM #1
fds (Banned)
 
Join Date: Aug 2006
DP customer service

Well i had some problems with it sent it in they couldn't get it fixed and here is there reply:

You are baiscally getting an all new Fusion. We are also including
the 25 bps board with it and you will have a new serial number on your
trigger guard. It should accept aftermarket regs without a problem.
Everything has been changes out except the barrel and on/off ASA. The
old one will have to go back to the factory to remove the stripped
screw.

I"m heading out the door to ship it out right now. Both regs are
zeroed so they willneed set once you get the gun back.

Best of luck to you in your tournament ~ DP Service


DP has the best customer service there is
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Old 12-27-2006, 07:37 PM #2
fds (Banned)
 
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Old 12-27-2006, 08:26 PM #3
Spazt1k
 
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good deal
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Old 12-27-2006, 08:29 PM #4
Rhino1XL
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DP Customer Service is winning the game the old fasioned way... One Satisfied customer at a time.

Last edited by Rhino1XL : 12-27-2006 at 08:48 PM.
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Old 12-27-2006, 08:34 PM #5
fds (Banned)
 
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and i still don't know why people don't want a fusion and are getting pmrs and minis
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Old 12-27-2006, 09:20 PM #6
pbfan03 (Banned)
 
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have no idea, are you sponsored by dp.
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Old 12-27-2006, 11:21 PM #7
rottensquad07
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I would personally rather have a Fusion then a Mini or PMR. I am actually debating selling my upped wrath and buying an LE
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Old 12-28-2006, 01:21 PM #8
fds (Banned)
 
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Quote:
Originally Posted by pbfan03 View Post
have no idea, are you sponsored by dp.
if your talking to me i wish i was sponsored by DP to bad i'm not on a serious tounrmaent bound team.

and you'll love a Fusion especially a LE over a wrath no comparison imo
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Old 12-28-2006, 01:53 PM #9
I.B.C4life (Banned)
 
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i hope they give me the new board, i sent mine in for a new hpr or something because the psi spiked up super high, and its there now, they were super friendly about it. A+++ customer service
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Old 12-28-2006, 04:11 PM #10
fds (Banned)
 
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fixed

thanks

Last edited by fds : 12-28-2006 at 05:08 PM.
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Old 12-28-2006, 04:59 PM #11
xYodax
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take off the reg and theres a screw
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Old 12-28-2006, 05:57 PM #12
YouGotOwned
 
 
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Yup. DP has the best customer service... ever.

When I got mine, it kept chopping, they couldnt fix it, so they replaced it. At the time(before the 25bps boards were announced), they told me about it and asked if I wanted it for a little bit of $$$.

It was tight. I couldnt get it at the time though(had some $$$ issues)
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Old 01-08-2007, 04:47 PM #13
gtospec35
 
 
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Consider yourself the luckiest man in the world. I had more problems with my fusion than you did and basically what I recieved was a slap in the face. I was promised a new fusion and RAPS asa but instead, they sent me back my original gun and basically told me they never had any intention of sending me a RAPS asa because I voiced my opinion on this forum.
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Old 01-08-2007, 04:55 PM #14
Rhino1XL
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Best in BIZ !!!

A+++++++++++++++++++

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Old 01-08-2007, 05:02 PM #15
N4de kiLLer
 
 
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Yea there is nothing better. I was having troubles with my reg and I emailed them and got a responce in about 15 minuets.
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Old 01-08-2007, 07:04 PM #16
fds (Banned)
 
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Quote:
Originally Posted by gtospec35 View Post
Consider yourself the luckiest man in the world. I had more problems with my fusion than you did and basically what I recieved was a slap in the face. I was promised a new fusion and RAPS asa but instead, they sent me back my original gun and basically told me they never had any intention of sending me a RAPS asa because I voiced my opinion on this forum.
why did you bring my thread up this was dead for a long time
GTFO my thread

and

GTFO of the fusion forums



And i recieved a RAPS with a bag for the allan wrenches. You loose
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Old 01-09-2007, 02:35 PM #17
JJW319
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lol...The infamous allen key bag...
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Old 01-09-2007, 04:20 PM #18
I.B.C4life (Banned)
 
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Quote:
Originally Posted by fds View Post
why did you bring my thread up this was dead for a long time
GTFO my thread

and

GTFO of the fusion forums



And i recieved a RAPS with a bag for the allan wrenches. You loose
dont get pissed at him, he was stating what happened to him, also its pbnation's thread.

they handled my claim vary well, quick turnaround date, everything and then some was fixed.

i honestly don't think dp just sent you back your gun as it was. so i lay down the shens card.
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