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ANSgear.com Information
Store Information Store Description Edit
ANSgear.com
791 Chambers Lane
Unit 100 & 110
Simi Valley, CA 93065

Phone: (805) 522-8700
Email: customer@ansxtreme.com
Website: http://www.ansgear.com
ANSgear.com is your one stop online paintball store. We guarantee to have everything you need in stock at the lowest prices online. With over 1 million items in stock and FREE Shipping for orders over $100, order now and save some cash!!!!!!!!!!
Year Established: Unknown
Average Rating:
  • Currently 3.8/5 stars.
Reviews: 39
Rating Summary:
  • Currently 5/5 stars.
  26%
  • Currently 4/5 stars.
  51%
  • Currently 3/5 stars.
  8%
  • Currently 2/5 stars.
  3%
  • Currently 1/5 stars.
  13%
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Store Features
Paint CO2 Compressed Air
Wooded Fields Concept Fields Hyperball Fields
Airball Fields Indoor Fields Marker Rentals
Drinks Available Flush Toilets Accepts Credit Cards
ANSgear.com Reviews
ANSgear.com Extremely disappointed in this company. First time buyer and I spend ~$700. This is my Email I sent to them: "I made an order earlier this month, Order #429771, and when I received my package,...
Report this review to a moderator   #37322
rowdyh91
 
Join Date: Feb 2013
Played here: Once
Overall Rating:
  • Currently 1.3/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 2/5 stars.
Recommend to others: No
Pros: Prices
Cons: Customer Service
Extremely disappointed in this company. First time buyer and I spend ~$700.

This is my Email I sent to them:

"I made an order earlier this month, Order #429771, and when I received my package, there was a marker bag, not the backpack that I had ordered. Customer Service was quick about responding to my issue, and I mailed out the incorrect item the next day, and your company received it back 4 days later. I was reimbursed for my shipping expenses as promised, however, when I had ordered the backpack in the first place I paid extra for express shipping. When my backpack was shipped to me after you received the marker bag, it was sent FedEx Smart Post and is now taking 2 weeks to be delivered, which is three weeks after it was supposed to be delivered in the first place. I am lugging around the other items I bought from you in a cardboard box. I am very dissatisfied as this was my very first order with your company. When a company makes an error I expect it to be resolved quickly and efficiently. Priority shipping it back would have been the correct thing to do as a business that is trying to satisfy a customer, especially a first time customer. When I called in, I only got an apology, nothing else. At minimum I had expected a discount code for a future purchase to try and keep me a customer. I would have preferred to have been contacted prior to shipping and been told it would take two weeks, at which point I would have gladly paid the difference to ship it quicker. Thanks for your time."

Their response was:


"Dear Eric,

I sympathize with your situation, disappointment, frustration that you have only received an apology. Unfortunately, it is up to our discretion of which shipping method would be used to ship the correct item to you. We hope that you understand that human error does apply but we are certainly more than happy to correct any errors we have made. I do apologize that the pacakge is going to take roughly 2 weeks to be delivered, I will take note and give it to my manager baout posible having our shipping department contact the customers before shipping to possible see if they would like to upgrade he shipping method.

Please let me know if you have any questions or concerns, I am more than happy to assist you in any way possible. Our hours of operation are Monday Friday, 8a.m 6p.m PST, you can also reach us at 805-522-8700.



Sincerely,



Joey K"
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com ANSGear.com is a good online store from my personal experience with them. Their customer service reps have always been very helpful and courteous to me. And since I'm local to them, I've stopped by...
Report this review to a moderator   #40121
rschoi_75
 
rschoi_75's avatar
Join Date: Apr 2010
Location: CA
rschoi_75 has achieved Level 3 in PbNation Pursuit
rschoi_75 is attending Decay of Nations VII
Played here: 2-5 times
Overall Rating:
  • Currently 5/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 5/5 stars.
Recommend to others: Yes
Pros: Good store. Huge selection
Cons: Not a field
ANSGear.com is a good online store from my personal experience with them. Their customer service reps have always been very helpful and courteous to me.
And since I'm local to them, I've stopped by once or twice, and their showroom is fantastic. Huge selection of all the newest gear, and lots of parts.
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com its a great website they have a great selection or everything!
Report this review to a moderator   #17770
SaintGatos
Meow?
SaintGatos's avatar
Join Date: Feb 2007
Location: So Cal
Played here: 2-5 times
Overall Rating:
  • Currently 5/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 5/5 stars.
Recommend to others: Yes
Pros: Good prices,
Cons:
its a great website they have a great selection or everything!
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com Physical store location is hard to find when using GPS, but once I found it, I was glad I was there. Instant greeting when i entered the store. Employees knew a lot about the gear and local fields....
Report this review to a moderator   #34276
Scrawny_Coleman
PINEAPPLES!
Scrawny_Coleman's avatar
Join Date: Sep 2012
Location: Santa Clarita, CA
Scrawny_Coleman plays in the APPA beginner division
Played here: Once
Overall Rating:
  • Currently 4/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 4/5 stars.
Recommend to others: Yes
Pros: Variety of products
Cons: Store location
Physical store location is hard to find when using GPS, but once I found it, I was glad I was there. Instant greeting when i entered the store. Employees knew a lot about the gear and local fields.

Definitely will go back again.
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com great store shipping woldwide =)
Report this review to a moderator   #32437
starktheshark
 
starktheshark's avatar
Join Date: Aug 2012
Location: Norway
starktheshark is playing at Living Legends VII
starktheshark owns a Planet Eclipse Ego
starktheshark has achieved Level 1 in PbNation Pursuit
starktheshark has perfected Level 1 in PbNation Pursuit
Played here: 2-5 times
Overall Rating:
  • Currently 4/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 4/5 stars.
Recommend to others: Yes
Pros: good selection, fast shipping
Cons: abit pricey
great store shipping woldwide =)
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com Purchased a board, some pods, and a jersey from the easter sale selection and somehow my board was sold out even though I was charged for the complete order. Long story short, no communication on...
Report this review to a moderator   #38371
storm_intimidator
DeathSquad
storm_intimidator's avatar
Join Date: Mar 2004
Location: *208*
storm_intimidator has been a member for 10 years
storm_intimidator posts videos on PbNation
storm_intimidator plays in the APPA D5 division
storm_intimidator supports DLX Technology
Played here: Once
Overall Rating:
  • Currently 2/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 3/5 stars.
Recommend to others: No
Pros: Unsure yet
Cons: Lacks online inventory management
Purchased a board, some pods, and a jersey from the easter sale selection and somehow my board was sold out even though I was charged for the complete order. Long story short, no communication on their end, I never got my board. They refunded that portion, and overnighted my additional items. Still disappointing that you could purchase something shown as in stock, yet somehow it sells out. Seems like poor inventory management. I will try to avoid doing business with them again based on principle.
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com I buy from ANS Gear from time to time, Never have issues for the most part... Everything always arrives in a timely and orderly manner.
Report this review to a moderator   #21729
TheDiesel
Formerly DieselPhotos
TheDiesel's avatar
Join Date: Jul 2004
Location: Murrieta, CA
TheDiesel has been a member for 10 years
TheDiesel is a Paintball photographer
TheDiesel posts videos on PbNation
TheDiesel supports our troops
Played here: 2-5 times
Overall Rating:
  • Currently 3.5/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 5/5 stars.
Recommend to others: Yes
Pros: Nice People, Lots of Products
Cons: Website can be a bit confusing
I buy from ANS Gear from time to time, Never have issues for the most part... Everything always arrives in a timely and orderly manner.
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com i always get my stuff on time and that give free stickers with stuff you order online
Report this review to a moderator   #14979
theDJ
puzzling
theDJ's avatar
Join Date: Sep 2011
Location: 562
Played here: Once
Overall Rating:
  • Currently 4.3/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 5/5 stars.
Recommend to others: Yes
Pros: friendly customer service
Cons: pricey
i always get my stuff on time and that give free stickers with stuff you order online
  This review has been rated:
  • Currently 0/5 stars.
ANSgear.com bought a few things from here. happy with the products
Report this review to a moderator   #17215
xjoBBax13x
lysergic dreams
xjoBBax13x's avatar
Join Date: Apr 2009
Location: three-one-oh
xjoBBax13x plays in the PSP
xjoBBax13x owns a Planet Eclipse Geo
xjoBBax13x owns a Planet Eclipse Ego
xjoBBax13x is for the Gunfight
xjoBBax13x plays in the APPA D3 division
xjoBBax13x supports DLX Technology
Played here: Once
Overall Rating:
  • Currently 3.3/5 stars.
Customer service:
  • Currently 0/5 stars.
Quality of fields:
  • Currently 0/5 stars.
Fun / Experience:
  • Currently 0/5 stars.
Value:
  • Currently 4/5 stars.
Recommend to others: Yes
Pros: Awesome prices, Everything legit
Cons: slow on responses
bought a few things from here. happy with the products
  This review has been rated:
  • Currently 0/5 stars.
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