ANSgear.com is your one stop online paintball store. We guarantee to have everything you need in stock at the lowest prices online. With over 1 million items in stock and FREE Shipping for orders over $100, order now and save some cash!!!!!!!!!!
ANSgear.comI purchased a new inline regulator from ANSgear ($70 part) and was EXTREMELY disappointed with not only my purchase, but with their customer service.
The part I received had dings and scratches all...
I purchased a new inline regulator from ANSgear ($70 part) and was EXTREMELY disappointed with not only my purchase, but with their customer service.
The part I received had dings and scratches all over the chrome surface as well as tool marks on the threads. The retail packaging, not the shipping box, was is even worse condition; the sides were a beat up and ripped apart.
I contacted ANS gear immediately about my purchase and did not receive a response for eight days. In the response, I was told there is nothing ANSgear/extreme would do for me. They said if I wanted to complain or try and receive a replacement part, I should contact the source company of the part.
I did some research and found many reviews similar to mine with customers receiving used or faulty parts. They had the same results as myself: NOT getting their money back or receiving a working replacement.
I am VERY disappointed with this company's business policy as they do not care about their customers. They have not only list my business, but all of my friend's business as well.
I hope this review is very useful to anyone looking for insight into this company. My recommendation is to take your money elsewhere and not purchase from ANSear/extreme.
This review has been rated:
Currently 5/5 stars.
ANSgear.comThe Grinch that stole Christmas..... also known as ANSgear!
For Christmas, I decided to by my son a hopper from ANSgear. I made the purchase on Wednesday, December 19th first thing in the morning....
The Grinch that stole Christmas..... also known as ANSgear!
For Christmas, I decided to by my son a hopper from ANSgear. I made the purchase on Wednesday, December 19th first thing in the morning. To ensure my son would get the gift on time for Christmas I paid for 2 day shipping. This allowed the package to come in on Friday the 21st if it shipped on time and worst case would come in on Monday the 24th.
Thursday in the afternoon, I noticed that there was a hold on my order stating Fraud?!? I called ANSgear and asked why they not only held my order for fraud, but why they did not verify or call me to ensure they were correct. I complained to the woman on the phone and she apologized for their mistake however they would not pay for my shipping or upgrade it for free as my package was now late!
I argued with the women for about ten minutes until she offered me a 50% discount on overnight shipping so I could ensure that my son's gift would get it on time for xmas. I paid over the phone for the extra shipping cost (so now I have not only paid for 2 day shipping, but now overnight shipping) and she guaranteed the package would ship same day (Thursday).
With the expedited shipping, my package should have arrived the next day (Friday). However I received nothing in the mail. I decided to give them a chance and wait till Christmas Eve morning for the package. When nothing came in the mail, I signed into my account to figure out what happened to my son's gift.....
NOT ONLY did they not overnight the package like they had promised (Which I had paid for), they canceled all of my expedited shipping and put standard 5-7 business ground shipping on my order.
My son had no gift to open for Christmas and had a looked very disappointed look on his face when I told him he wouldn't get his gift till December 27th.
ANSgear ruined my son's Christmas and I will never be doing business with them again.
ANSgear.comLove ordering from ANSgear! Stuff is shipped out quickly, and always arrives at my door within a few days. Their prices look pretty darn good all the time as well. Glad they even carry stuff for...
Love ordering from ANSgear! Stuff is shipped out quickly, and always arrives at my door within a few days. Their prices look pretty darn good all the time as well. Glad they even carry stuff for my old spyder electra!!!
This review has been rated:
Currently 1/5 stars.
ANSgear.comi always get my stuff on time and that give free stickers with stuff you order online