New quest with problem HELP!!!!

[INSANE P8NTER]

O.K. Last weekend I finally got to shoot my Quest and as excited as I was I am dissapointed. Don't get me wrong I do have total faith in my new Quest and I have faith that when all the problems are corrected it will be the best gun I have ever owned and I've owned them all (except ego which I picked the Quest over). Heres the deal. Ijust puchased my marker on the 17th I went to shoot it and I set the hpr and lpr according to the manual. I was happy with it until I got to about 500 rounds when it started to spike, break paint and drop off dramatically. So I took it back to the crono and reset the pressure according to the manual. I went back out onto the feild and in no time at all it was chopping and spiking and dropping off again (it never chronoed consistantly it was always between 264 and 297). So I left pissed off and when I got home I pulled out the bolt to wipe it down and re-lube it I noticed the front of the bolt was scratching from the tip back about a half inch (kinda like an angel bolt with the detent groves). I also changed batteries and turned off the eyes (without gas connected) to listen to the solinoid. I noticed it would click for about 2 shots then it would click quieter and stop totally after about 7 trigger pulls. So I put in new fresh batteries again and noticed the same thing a few loud clicks that quickly quieted down to nothing then it never even clicked again. I beleive that I got a bad solinoid I did change batteries multiple times and I also made sure the harness was properly connected. Like I said after reading post on PBreview and PBnation I truly feel that I made a great purchase. Unfortunantly I have barely put 1000 rounds through it and its not working anymore. I do love the barrel and the coffin it came in. I also love the weight and the accuracy. I put down my angel and my timmy for this marker and I am hoping that after this headache is over I will be able to sell my other markers and buy another Quest as a back up. Sometime this week I'm also going to take it back to the shop I bought it from and see what they have to say. Anyone else experience this type of problem?

[Quest Owner]

First of all, you made the right choice. Quests are the bes shooting guns out there. Soon FEP will be on top. but my recommendation would be to use Hater Sauce and to send it in to FEP. They will fix it for free and have it back soon....working. They have the best customer service and will be glad to fix it. good luck

[Bigpimper]

Hey,

My name is Dave, I am the CEO of FEP and I am concerned with your problem..First of all I would like to apologize for the problems you are having with your marker, Again I am the CEO not a Tech.. if you like you can give me a shout tomorrow morning and I will deal with your problems personally!! I will discus them with my tech's and if for some reason we cant get you back up and running I will give you an RMA number and we will fix or replace that bad boy....Again sorry for the let down!

David

[jeffreyjames]

feps awesome service in action yet again! aside from the solenoid id say it sounds like it could use a relube and check the orings. BUT CALL DAVE TOMORROW!!! you will NOT be sorry!

[FallNAngel]

Holy hell, if having a problem with your gun and having the CEO tell you to contact him so he can make it right isn't good service, I don't know what is :tup:

[evileric77]

Holy hell, if having a problem with your gun and having the CEO tell you to contact him so he can make it right isn't good service, I don't know what is :tup:

QFT!!!

[bronc.v2]

Hey,

My name is Dave, I am the CEO of FEP and I am concerned with your problem..First of all I would like to apologize for the problems you are having with your marker, Again I am the CEO not a Tech.. if you like you can give me a shout tomorrow morning and I will deal with your problems personally!! I will discus them with my tech's and if for some reason we cant get you back up and running I will give you an RMA number and we will fix or replace that bad boy....Again sorry for the let down!

David


Dave, will you marry me? lol! ;)

[NYGuardians capt.]

yeah your noids bad. these noids are funky, i had one that all of a sudden went dead on me (not in my quest, another gun at another time) luckily i had a spare sitting around and replaced it. Talk to Dave though he'll help.